Text Messaging Terms and Conditions
1. Program Description
Nexys, LLC (the “Company,” “we,” “us,” or “our”) and the lenders and servicers who use our platform may send text messages (SMS) to borrowers about their loan. Messages are account-related and conversational, and are limited to loan servicing and account matters such as answers to borrower questions, payment reminders, payment confirmations, requests for documents, and collection communications regarding an existing loan. This is not a marketing or promotional messaging program, and we do not send advertising by text message.
2. How You Enroll
We send text messages only to a mobile number that you provided to us, and only after you have chosen to receive them. You can join in either of two ways: text JOIN to (424) 622-6843, or sign in to your borrower portal and tick the optional box under Edit Profile → Text Messages. The box is unticked by default and joining is not part of any form you have to submit. See ourText Message Alerts page for the full sign-up details. We do not purchase, rent, or otherwise obtain mobile numbers from third parties for messaging. Your consent to receive text messages is not a condition of obtaining credit or of any purchase.
3. Message Frequency
Message frequency varies. Messages are sent as needed in connection with your loan, so the number of messages you receive depends on the activity on your account and on your own replies to us.
4. Cost
Message and data rates may apply. We do not charge you for these messages, but your mobile carrier may charge for messages sent or received according to your plan. Please contact your carrier for details about your plan.
5. How to Opt Out
You may cancel at any time by replying STOP to any message you receive from us. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you do, we will stop sending text messages to that number and you will receive one final message confirming that you have been unsubscribed. If you later wish to resume, reply START or UNSTOP from the same number, or contact us using the information below. You may also emailinfo@nexys.com to be removed from text messaging.
6. How to Get Help
Reply HELP to any message for assistance, emailinfo@nexys.com, or contact the lender or servicer that holds your loan using the contact information on your loan statement.
7. Carriers and Delivery
Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and to network availability, and we cannot guarantee that any message will be delivered. Because text messages are not a secure or guaranteed method of communication, you should not rely on a text message for time-sensitive or legally required notices, and you should not send us sensitive personal information by text.
8. Supported Carriers
Our messaging program is supported by major United States wireless carriers. Carrier participation may change at any time without notice.
9. Privacy
We will not sell, rent, or share your mobile information or your SMS consent with third parties or affiliates for their own marketing or promotional purposes. Mobile numbers are shared only with the vendors that deliver messages on our behalf, and only for that purpose, or where disclosure is required by law. For more information about how we handle your information, please see ourPrivacy Policy.
10. Changes and Contact
We may update these Text Messaging Terms and Conditions at any time by posting the revised terms on this page. If you have questions about this messaging program, contact us by email atinfo@nexys.com. Last Updated: These terms were last updated on August 2026.
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